Who are Navigo?
Navigo Taxis is an independent taxi operator which was set up in 2015, with the main aim of providing great quality customer service. Our main priority is our customers and ensuring that they experience the best taxi service and value for money.
Navigo has gone from strength to strength since it was first set up, by consistently delivering an exceptional taxi service and through forming long-standing relationships with our customers.
Our aim is to continue to grow as Exeter’s number one taxi service provider, through the continued use of our business model of delivering exceptional service, maintaining reliability, and implementing a low pricing structure.
Why choose Navigo?
Our people have been carefully selected and each person in the team brings with them a wealth of experience and knowledge in industries such as management and customer service and of course taxi services.
Our tracking system allows us to keep track of all our vehicles and drivers, which ensures that our operators provide you with an accurate estimated arrival time (ETA) and that you are not waiting around. Our friendly team of booking operators will gather all the necessary information to ensure an efficient service from start to finish.
Navigo taxis offers a reliable 24/7 taxi service to ensure that we can always be there for our customers. We have also implemented a call-back/text service to inform customers when their taxi has arrived.
Exeter is currently undergoing a regeneration phase with a lot of investment, leading to some exciting developments, including a leisure complex, shops, restaurants and theaters. Navigo Taxis is investing in research and development to ensure that we will be a part of this exciting project. By doing so, we will be playing our part in helping the City of Exeter to become a more vibrant and exciting place to live. Navigo Taxis aims to provide local residents, tourists and visitors with a high quality taxi service that we can all be proud of.
All of our operators bring with them customer service experience, and have undergone an internal training programme to ensure that they are best placed to deal with all customer queries. The programme includes developing professional telephone etiquette and knowledge of the local area, as well as becoming proficient in using our in-house systems, to make bookings quicker and easier for our customers.
Our drivers go through extensive training which includes a knowledge test of the area, an additional driving test and are required to undergo an enhanced DBS check. Our drivers will be happy to provide you with assistance, throughout your journey to ensure you receive the best service possible.
Our drivers provide an essential service bringing holidaymakers to airports, children to school, shoppers back home and helping those with mobility problems get from A to B.